Support
Email mitsi@playsoloist.com — we reply within one business day. Covers every Playsoloist instrument app.
Common questions
The tuner or grading can't hear me
Check Settings → Privacy & Security → Microphone is on for the app. Play within ~30cm of your device in a quiet room; acoustic instruments and clean electric work best. Keyboard and pad instruments are graded by touch and need no mic.
Restore my Pro subscription
Open the app → Settings → Restore Purchases, signed into the Apple ID you subscribed with. Subscriptions are per app.
Cancel my subscription
iOS Settings → your Apple ID → Subscriptions → choose the app → Cancel. You keep Pro until the period ends.
Delete my data
Delete the app to remove on-device data. Email us to wipe any server-side coach counters or entitlement records.
Found a bug or want a feature? Tell us — we ship fast.