Email mitsi@playsoloist.com — we reply within one business day. Covers every Soloist app (guitar, violin, and future instruments).
Check Settings → Privacy & Security → Microphone → your Soloist app is on. Get within ~30 cm of the phone in a quiet room; acoustic instruments and clean electric work best.
Open the app → Toolkit → Settings → Restore Purchases, while signed into the same Apple ID you subscribed with. Subscriptions are per app.
iOS Settings → your Apple ID → Subscriptions → Soloist Pro → Cancel. You keep Pro until the period ends.
Delete the app to remove on-device data. Email us to wipe any server-side coach counters or entitlement records.
Found a bug or want a feature? We ship fast — tell us: mitsi@playsoloist.com