Support
Email nora@playsoloist.com — we reply within one business day. Covers every Playsoloist instrument app.
Common questions
The tuner or grading can't hear me
Check Settings → Privacy & Security → Microphone is on for the app. Play within ~30cm of your device in a quiet room; acoustic instruments and clean electric work best. Keyboard and pad instruments are graded by touch and need no mic.
Restore my Pro subscription
Use Restore Purchases in the app with the same Apple Account used to subscribe. In Kalimba Studio, open Profile → Restore Purchases. Subscriptions are per app.
Cancel my subscription
iOS Settings → your Apple ID → Subscriptions → choose the app → Cancel. You keep Pro until the period ends.
Delete my data
Use the in-app account-deletion control where available. In Kalimba Studio, open Profile → Settings → Delete account and wait for confirmation. If deletion cannot finish, email us for help. Deleting an account does not cancel an Apple subscription. See the app’s privacy policy for retained purchase-integrity records, backups, and exported files.
Found a bug or want a feature? Tell us — we ship fast.